服務條款

所有經碧捷優質生活(香港)有限公司及/或其聯屬公司營運的網上商店ya-man.hk之貨品買賣均受本網頁列明的條款及細則(以下簡稱「本條款及細則」)所約束。使用本網站及在此下達訂單，即視為您表示接受本條款及細則。本條款及細則內的所有「我們」均指「碧捷優質生活(香港)有限公司」。

本條款及細則的中英版本若存有衝突，則以英文版本為準。

1. 貨品買賣
1.1 在本條款及細則下，根據您於本網站下達的訂單(以下簡稱「訂單」)，我們將售賣及您將購買當中的貨品 (以下簡稱「所訂購貨品」)。
1.2 我們僅接受於香港特別行政區 (以下簡稱「香港」)內送貨的訂單。

2. 下達訂單
2.1 您可透過填寫本網站內的電子訂單表格(以下簡稱「訂單表格」)以下達訂單。一旦填妥訂單表格並分配訂單編號後，即視為您已確認您的訂單，並自那時起，在適用法例允許的最大範圍內不得取消或更改訂單。
2.2 本網站內的資料僅構成要約邀請，不應視為我們提出供應任何貨品的要約。
您下達的訂單構成您對我們提出購買所訂購貨品的要約，所訂購貨品則為訂單的主題。我們有權決定接受或拒絕您的訂單 (不論有否理由)。我們並不保證本網站展示的貨品於任何時候均能出售。
2.3 收到您的訂單後，我們會向您發送電郵確認訂單。(以下簡稱「確認信」)。然而，收到確認信並不代表我們已經接受您的訂單，亦不構成我們已確認出售要約。我們僅以此通知收妥您的訂單。
2.4 由於我們需要確保所訂購貨品的存貨供應，故此，直至所訂購貨品已準備好等待送貨，我們才會接受訂單。在大部分情況下，有存貨的貨品將在7日內接受訂單。我們有權拒絕或取消任何訂單及限制訂貨數量。接受或處理任何訂單前，我們可能要求顧客提供額外的證明資料。收到我們的訂單確認電郵後，您可以透過「聯絡我們」追蹤您的訂單狀況。詳情請查看「訂單追蹤」頁面。
2.5 當您的訂單準備好送貨，即表示我們已接受您的訂單，雙方之間就所訂購貨品之買賣締成具法律約束力的合約(以下簡稱「合約」)。合約取代了雙方之間之前的所有通訊、理解和協議。
2.6 您必須確保訂單提供的所有資料，包括但不限於送貨地址和您的聯絡資料，均正確無誤。若因您就訂單提供不完整及/或不準確的資料而導致我們無法送貨或延誤送貨或無法履行合約下其他義務及/或責任，我們概不負責。

3. 付款條款
3.1 本網站內列明的所有價格皆為港幣。我們保留權利隨時更改本網站上的產品價格及修正意外錯誤的價格。若發生標價錯誤，我們將通知您並讓您選擇以正確價格繼續交易或無償取消您的訂單。
3.2 我們進一步保留權利調整價格以反映因任何無法預計且超出我們合理控制能力的情況導致所訂購貨品成本變動，包括外幣匯率波動、貨幣監管、徵稅變動、徵費變動、人力及材料成本或其他生產成本、(您所要求的) 送貨行程或您延遲/無法提供必要資料予我們。
3.3 除我們另有規定外，款項均透過Visa或 MasterCard信用卡以港幣支付。
3.4 我們向您發出確認信後，將從您指定的信用卡扣除所訂購貨品的款項。
3.5 您的信用卡交易將由我們任用的服務供應商 (以下簡稱「付款處理商」) 處理。進行信用卡交易時，所有經由銀行付款網關的付款資料均會加密。
3.6 我們概不負責因以下情況直接或間接導致的任何損失或損害：
3.6.1 進行網上付款期間，因您的錯失或疏忽以致他人看見或以其他方式獲取您的個人資料；
3.6.2 進行網上付款期間，因您的疏忽以致未能提供準確資料；
3.6.3 與此特定付款方式有關的其他原因。

4. 個人資料及私隱
4.1 我們在本網站發布的私隱政策和Cookies政策解釋了當您使用本網站時，我們如何對待您的個人資料並保護您的私隱。當您向我們提供了就訂單所需收集的您的資料，即表示您同意我們可以根據該私隱政策使用這些資料。

4.2 您向本網站或社交媒體渠道提交評論、照片、視頻或其他內容，即授予我們一項永久、不可撤銷、免版稅、全球範圍、非獨佔的許可，允許我們在任何媒體（包括但不限於網站、營銷物料、電子郵件營銷及社交媒體平臺）中出於推廣目的使用、複製、修改、改編、發佈和展示該等內容。您確認對所提交內容擁有完整權利，且我們對該內容的使用不會侵犯任何第三方的權利。

 

5. 配送所訂購貨品
5.1 我們會於確認信上列明的日期(以下簡稱「送貨日期」) 將所訂購貨品送往送貨地區內(見以下定義)您指定的地址(以下簡稱「送貨地址」)。我們一般於平日星期一至星期六 (香港公眾假期除外)上午11時至下午6時送貨。為避免疑問，我們不會接受任何於送貨地區外的送貨。「送貨地區」指香港內任何地點，但不包括離島、大嶼山、馬灣、東涌、愉景灣、需要特定許可證或牌照方可進出的限制範圍/區域以及我們可能不時酌情決定的其他地點 (以下簡稱「不適用地區」)。
5.2 若訂單總額滿HK$600且送貨地址位於送貨地區內，我們則提供免費送貨。若訂單總額少於HK$600且送貨地址位於送貨地區內，我們將收取每張訂單HK$60的送貨費用。若送貨地址位於不適用地區內，我們則按情況收取送貨費用。
為避免疑問，已向我們支付的送貨費用(如有)不可用作抵付安裝費用或其他應付的服務費用 (如適用)。
5.3 我們保留權利不時更改任何送貨服務條款 (包括但不限於送貨地區及送貨費用) ，恕不另行通告。確認訂單後，所有已支付的送貨費用皆不得轉讓、不得退回及不得換作現金或貨品。
5.4 我們會竭盡所能於確認信日期的五個工作天內送貨。儘管如此，所訂購貨品的送貨日期並不是合約中的精要，而且亦只是我們的最佳估計。我們保留權利在合理的事先通知下，不時更改送貨日期，而您亦須接受在我們建議的更新送貨日期送貨。在任何情況下，任何所訂購貨品的送貨延誤 (不論因素及有否通知您)，我們概不負責。「工作天」指除星期六、星期日、香港銀行假期或公眾假期外的日子。
5.5 為保障您的權益及記錄送貨，於貨品送抵時，我們或會視乎情況要求您或您的獲授權代表展示其正本身份證或身份證明文件及書面授權書 (如適用)及其他文件以作身份驗證。若未能適當遵從我們的要求，我們保留拒絕送貨的權利。
5.6 您必須於送貨日期或 (視乎情況)更新送貨日期收取所訂購貨品。若您無法如期收取所訂購貨品，且沒有於送貨日期或更新送貨日期最少48小時前通知我們，在不影響我們的其他權益及補救方法前提下，我們有權決定：
5.6.1 將所訂購貨品存放於我們決定的地點直到實際送貨日，並向您索償所有因此產生的支出(包括但不限於存倉費和保險) 和費用及就隨後的送貨收取每次HK$200行政費；或
5.6.2 取消您的訂單並向您索償因此產生的所有支出和費用，在這種情況下，您已支付的訂單總金額將被沒收，您亦應立即支付任何未付餘額。

6. 轉移風險和所有權
6.1 當所訂購貨品送抵送貨地址後，所訂購貨品的風險則立即轉移給您。不論本文的任何內容，因任何行為、疏忽或任何超出我們合理控制的行為 (包括但不限於火和水)導致所訂購貨品的任何損壞，我們概不負責。
6.2 儘管如本文描述，所訂購貨品已送抵並向您轉移了風險或任何其他描述，但所訂購貨品的所有權並不會轉移給您，直至您已全額支付訂單的總金額。

7. 責任
7.1 合約列出了我們對所訂購貨品的全部義務和責任，除合約明確規定外，任何保證、細則或其他條款對我們均沒有約束力。在法律允許的最大範圍內，除本條款及細則明確列明的細則、保證及責任外，任何不論以成文法或普通法或其他方式明示或默示的細則和保證，包括可銷售性保證或特定用途的適用性保證，以及任何額外損害賠償、補償或擔保賠償，皆不受此限。
7.2 在不影響本文所載任何內容的前提下，我們於合約下的最大責任總額，不論在合約、民事侵權 (包括疏忽)或其他方面，均不得超過您就合約所支付的金額。
我們不對本網站中資料的準確性作出任何保證，也不承擔因本網站中的資料未為準確所衍生的責任。於本網站、我們發放的任何銷售文章、報價、價目表、接受要約、單據或其他文件或資料上的任何版面錯誤、文書錯誤或其他錯誤或遺漏，均可隨時更正，我們並對此不承擔任何責任。
7.3 我們未能或延遲行使合約下任何權利、權力或補救，不得視為放棄該權利、權力或補償。任何單獨或部分行使該權利、權力或補償亦不妨礙我們進一步行使該或其他權利、權力或補救。在不限制上文的前提下，我們放棄追討您任何違反合約中任何規定的行為，均不得視為放棄追討任何隨後對該規定或其他規定的違反行為。
7.4 因不可抗力、火災、水災、意外、暴動、戰爭、恐怖襲擊、政府干預、禁運、罷工、勞資糾紛、爆发流行性疾病、設備故障 (包括但不限於互聯網系統失靈)或任何其他超出我們合理控制能力的因素直接或間接導致無法履行任何義務或責任，我們概不負責。

8. 一般條款
8.1 未經我們事先書面同意，您不得將合約下的任何權利或義務分配或轉讓予任何第三方。
8.2 我們保留權利不時修改本條款及細則，恕不另行通知。
8.3 所有於ya-man.hk上所列明之推廣優惠只適用於本網站，且保留權利隨時修改所有推廣優惠之條款及細則。
8.4 本條款及細則中每項規定均可獨立於其他規定執行，並且若任何其他規定無效，其效力仍不會受影響。若任何一項規定無效而該規定刪減某些部分或減少/縮短該規定中提及的金額或期限(如適用)則可回復其效力，有關條款應進行此等必要的修改、減少或縮短以回復其效力。
8.5 本條款及細則以及合約引起的任何爭議或事項均由香港法例管豁及詮釋。如有任何爭議，您及我們均同意接受香港法院的非專屬司法管轄權管轄。

9. 客戶服務查詢
9.1 如有任何查詢，請於星期一至六上午9時30分至下午6時以WhatsApp: 9717 0665聯絡客戶服務主任。

公司全称：ECOLITE WELLBEING(HK)CO.，LIMITED
公司地址：FLAT/RM 240124/FFU FAI COMMERCIAL CENTREHILLER STREETSHEUNG WAN HK
登記證號碼：61465974-000-05-24-6

This page sets out the terms and conditions ("T&Cs") governing all sales and purchases of goods effected through the online shop operated by ECOLITE WELLBEING(HK)CO.，LIMITED and/or its affiliates at ya-man.hk (“Website”). Your use of the Website and placing orders thereat shall be deemed to imply your acceptance of the T&Cs. All references in the T&Cs to “we” and “us” shall mean "ECOLITE WELLBEING(HK)CO.，LIMITED”.

The T&Cs shall be read in conjunction with the “Legal Notice” posted on ya-man.hk and this Website as both are binding on you (“Legal Notice”). In the event of discrepancy or inconsistency between the T&Cs and the Legal Notice in respect of the sales and purchases of goods effected through the online shop operated by Jebsen Consumer Products Co. Ltd., the provisions of the T&Cs shall prevail. Where there is any conflict between the English and the Chinese version of the T&Cs, the former shall prevail.

1. Sales and Purchases
1.1 Subject to the T&Cs, we shall sell and you shall purchase, the goods (“Goods”) in accordance with the order you placed through the Website (“Order”).
1.2 We shall only accept Orders for delivery within the Hong Kong Special Administrative Region (“Hong Kong”).

2. Placing Orders
2.1 You may place an Order by filling in the electronic order form available on the Website (“Order Form”). Once an order number is assigned to you after your completion of the Order Form, you are deemed to have confirmed your Order and shall thenceforth, to the fullest extent permitted by the applicable law, neither cancel nor vary the Order howsoever.
2.2 Information contained on the Website constitutes an invitation to treat only, which shall not be regarded as an offer by us to supply any goods.
2.3 Your placing of the Order shall constitute an offer from you to us to purchase the Goods which shall form the subject of the Order. We shall have sole and absolute discretion to accept or decline the Order without ascribing any reason in respect thereof. We do not guarantee that the goods shown on the Website will be available for sale to you at all times.
2.4 Once we receive your order, we will email an order confirmation (“Confirmation”) to you. However, your receipt of a Confirmation does not signify we have accepted your order, nor does it constitute as we have confirmed our offer to sell. We are simply confirming that we received your order. Because we want to ensure that we have your Goods available, we won’t accept your order until we have prepared your Goods for shipping. In most cases this will be within 7 days for items that are in stock. We may, in our sole discretion, refuse or cancel any order and limit order quantity. We may require additional qualifying information prior to accept or process any order. After you receive our email order confirmation, you can Contact Us to track your order status. Please check our Order Tracking page for details.
2.5 When your order is ready for shipment, it means that we have accepted your order and form a legally binding contract between us for the sale of Goods (“Contract”). It supersedes all previous correspondence, understandings and agreements between us.
2.6 You shall be responsible for ensuring the accuracy of all information provided in connection with your Order, including without limitation, the delivery address and your contact details. We shall not be liable for any failure or delay or otherwise in discharging our obligations and / or performing our duties under the Contract if such default is in any way due to the incomplete and / or inaccurate information provided by you in respect of the Order.

3. Payment Terms
3.1 All prices quoted on our Website are in Hong Kong dollars. We reserve the right to change prices for products displayed on our Website at any time, and to correct pricing errors that may inadvertently occur. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you.
3.2 We further reserve the right to adjust price to reflect any change in the cost of Goods due to any unforeseen circumstances beyond our reasonable control, including, foreign exchange fluctuation, currency regulation, change in tax, levies, costs of labour, materials or other costs of manufacture, delivery schedule (at your request), or your late instructions or failure to supply us with necessary information.
3.3 Unless specified by us otherwise, payment shall be effected in Hong Kong dollars by way of Visa’s or MasterCard’s credit cards.
3.4 Payment for the Goods shall be debited from your designated credit card upon our issuance of the Confirmation to you.
3.5 Your credit card payment shall be processed by such service provider as we may engage (“Payment Processor”). All payment details entered through the payment gateway of the bank collecting the credit card payment for us shall be encrypted.
3.6 We shall not be liable for any loss or damage arising directly or indirectly from:
3.6.1 your failure or omission to protect your personal data from being seen by other persons or otherwise obtained by other persons during the course of effecting the payment online;
3.6.2 any of your omission to provide accurate information in the course of the online payment process; or
3.6.3 other reasons in connection with the specified mode of payment.

4. Personal Data and Privacy
4.1 Our Privacy Policy and “Cookies Policy” posted on this Website explain how we treat your personal information and protect your privacy when you use this Website. By furnishing your information in collection with the Order to us, you agree that we can use those information in accordance with our Privacy Policy.

4.2 By submitting a review, photo, video, or any other content to our website or social media channels, you grant us a perpetual, irrevocable, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, adapt, publish, and display such content in any media, including but not limited to our website, marketing materials, email campaigns, and social media platforms, for promotional purposes. You confirm that you own the rights to the submitted content and that its use by us will not infringe upon any third party’s rights.

 

5. Delivery of the Goods
5.1 The Goods will be delivered to you at your designated address (“Delivery Address”) within the Delivery Zone (as defined below) on such date as specified in the Confirmation (“Delivery Date”). Delivery will normally be made between 11:00 a.m. to 6:00 p.m. on a weekday from Mondays to Saturdays (excluding Hong Kong public holidays). For the avoidance of doubt, we will not make any delivery of Goods to any place that falls beyond the Delivery Zone. “Delivery Zone” shall mean anywhere within Hong Kong to the exclusion of outlying islands, Lantau Island, Ma Wan, Tung Chung, Discovery Bay and restricted area / zone where entry or access thereto requires specific permit or licence and such other place(s) as we may designate from time to time at our discretion (“Excluded Zone”).
5.2 In the event that the total price of the Order is HK$600 or more and the Delivery Address is within the Delivery Zone, we will deliver the Goods to you free of charge. In the event that the total price of the Order is less than HK$600 and the Delivery Address is within the Delivery Zone, we will deliver the Goods to you at a delivery charge of HK$60 per Order. Where delivery of the Goods is to be made to a Delivery Address within the Excluded Zone, such delivery shall be made subject to your payment of a delivery charge as we shall advise. For the avoidance of doubt, the amount of delivery charge paid to us (if any) shall not be offset against the cost of installation or other services payable by you (if applicable).
5.3 We reserve the right to revise any terms of the delivery service (including but not limited to the Delivery Zone and the delivery charge) from time to time without prior notice. All delivery charges paid are non-transferrable, non-refundable and non-exchangeable for cash or goods once the Order is confirmed.
5.4 We will endeavor to deliver the Goods within 5 Working Days after the date of the Confirmation. Notwithstanding the foregoing, time of delivery of the Goods shall not be of the essence in the Contract and are only our best estimate. We reserve the right to change the Delivery Date from time to time upon service of reasonable prior notice to you, whereupon you shall accept delivery of the Goods on such revised Delivery Date as we may advise. Under no circumstances shall we be liable to you for any delay (howsoever caused) in respect of the delivery of the Goods (whether or not the same has been notified to you). “Working Day” shall mean a day which is not a Saturday or Sunday or a bank or public holiday in Hong Kong.
5.5 To protect your interest and as record of delivery, we will require you or your authorized representative, as the case may be, to produce your / his / her original identity card or identification document and written authorization (if applicable) and such other documents as we may require for verification upon delivery. We reserve the right to decline delivery of the Goods in the event that our request hereunder is not duly complied with.
5.6 You shall take delivery of the Goods on the Delivery Date or revised Delivery Date, as the case may be. In the event that you fail to take delivery of the Goods as required hereunder and without notifying us at least 48 hours prior to the Delivery Date or revised Delivery Date, we shall be entitled to, without prejudice to our other rights and remedies and at our sole and absolute discretion:
5.6.1 store the Goods at such place as we shall determine until the date of actual delivery and claim reimbursements from you for all costs (including but not limited to storage and insurance) and expenses thereby incurred and an administration charge of HK$200 for each subsequent delivery; or
5.6.2 cancel your Order and claim reimbursement from you for all costs and expenses thereby incurred, in which event the total price paid for the Order shall be forfeited and any unpaid balance shall become immediately due and payable by you.

6. Passing of Risks and Title
6.1 The risks in the Goods shall pass to you immediately upon delivery of the same at the Delivery Address. Notwithstanding anything contained herein, we shall not be responsible for any damage of the Goods due to any acts, omissions or any acts beyond our reasonable control (including but not limited to fire and water).
6.2 Notwithstanding delivery and the passing of risk in the Goods or anything contained herein, the title to the Goods shall not pass until the total price of the Order under which it is ordered has been paid in full.

7. Liability
7.1 The Contract sets out the full extent of our obligations and liabilities in respect of the Goods and there are no warranties, conditions or other terms that are binding on us except as expressly stated in the Contract. Any conditions and warranties, whether express or implied by statute, common law or otherwise, including warranties of merchantability or of fitness for a particular purpose, and any additional damages, compensation or indemnification, other than such conditions, warranties and liabilities as are expressly provided for in the T&Cs, are, insofar as and to the fullest extent permitted by law, expressly excluded.
7.2 Without prejudice to anything contained herein, our maximum aggregate liability under the Contract, whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount paid by you under the Contract. We give no warranty as to the accuracy of the information contained on the Website and accept no liability arising from any inaccuracy of the information therein contained. Any typographical error, clerical or other error or omission on the Website, any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by us shall be subject to correction at any time without any liability on our part.
7.3 No failure or delay by us in exercising any right, power or remedy under the Contract shall operate as a waiver thereof, nor shall any single or partial exercise of the same preclude any further exercise thereof or the exercise of any other right, power or remedy. Without limiting the foregoing, no waiver by us of any of your breach of any provision of the Contract shall be deemed to be a waiver of any subsequent breach of that or any other provision of the same.
7.4 We shall not be liable for any default of obligations or duties directly or indirectly caused by or resulted from acts of God, fire, flood, accident, riot, war, terrorist attack, government intervention, embargoes, strikes, labour disputes, equipment failures (including but not limited to internet system failure), or any other causes beyond our reasonable control.

8. General Terms
8.1 You shall not assign or transfer any rights or obligations under the Contract to any third person without our prior written consent thereto.
8.2 We reserve the right to amend the T&Cs from time to time without prior notice to you.
8.3 All listed offers on ya-man.hk are only applicable to the Website, and we reserve the right to amend all offer T&Cs without prior notice.
8.4 The provisions contained in each clause of the T&Cs shall be enforceable independently of each of the others and its validity shall not be affected if any of the others is invalid. If any of those provisions is void but would be valid if some part of the provision were deleted, or if the amount or duration (if applicable) mentioned in the provision was reduced or shortened, the provision in question shall apply with such modification, reduction or shortening as may be necessary to make it valid.
8.5 The T&Cs as set out herein and any dispute or matter arising from the Contract shall be governed by and construed in accordance with the laws of Hong Kong. Both you and we shall submit to the non-exclusive jurisdiction of the Hong Kong courts.

9. Customer service hotline enquiries
9.1 If you have any enquiries, please contact our customer service through WhatsApp: 9717 0665 between 9:30 a.m. to 6:00 p.m. from Monday to Saturday.

Company Name：ECOLITE WELLBEING(HK)CO.，LIMITED

Address：FLAT/RM 240124/FFU FAI COMMERCIAL CENTREHILLER STREETSHEUNG WAN HK

Registration Number：61465974-000-05-24-6